Shipment processing time
All orders are processed within 3-7 business days. Orders will not be shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there are any significant delays in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery period estimates
| Shipment Location | Estimated Delivery Time | Shipment Cost |
| K.L / Selangor / Putrajaya | 3-7 Business Days | FREE Delivery for purchase above RM 100.00. RM 10.00 delivery charges for purchase below RM 100.00 |
| Out K.L / Selangor / Putrajaya | Please contact us for more arrangement. | Outstation order minimum RM 1,000.00. Outstation transport charge RM 50.00 - RM 500.00 depending on areas. Please send us your Postcode to check for availability first before placing an order. |
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email containing your tracking number once your order has been shipped out.
Damages
ZHENG FOOD (M) SDN BHD is not liable for any products damaged or lost during shipping. If you received your item damaged, please contact us immediately and provide pictures of the damaged item.